Aaron Jong Seludo

When you pay with WOWPoints, we will process a cash transfer request to your linked bank account after the merchant confirms your purchase (this can take between 3-30 days). Once we process this ca...

Your password may be rejected upon checkout if you have recently updated your password. Please log out of your account and log back in with your current password, then proceed to the checkout and ...

There are some simple ways to protect you Shopping Card from damage, as damage to your Shopping Card may result in its failure to work instore. Keep your Shopping Card safely in your wallet/purse,...

If your card is lost or stolen, please contact the Shopping Card provider (SVM) directly on nextjumpcs@svmcards.co.uk or 01709 303 109, quoting your order number, or through our Help Centre, locate...

Shopping Cards, Paper Shopping Cards/Vouchers and Instant Shopping e-codes cannot be refunded because they are issued to you ready-to-use and cannot be exchanged - the balance cannot be converted b...

Please contact us here. Please note, unless you insured your delivery there may be a £2.50 fee to investigate and reissue your Shopping Card.

Shopping Card deliveries should take no more than 3 business days from when you confirm your order. However, retailers may occasionally take up to 5 business days when there is exceptional demand, ...

If you have the available WOWPoints then yes, you'll be able to allocate WOWPoints to pay for your Shopping Card purchase or to reload your Shopping Card. Select or enter the amount of funds that ...

You can top up a card as frequently as you like as long as you don't exceed the card limit. The limit differs for each retailer and more information can be found within the offer details page for e...

It depends on the retailer, however if you choose to top-up directly on the retailer's site you will not receive a discount or WOWPoints.