I believe these deductions are a mistake, what should I do?

Please double-check any returns you may have made, as points are retracted for returned purchases. If you still have issues, we need a copy of your receipts to assist you better and faster. These receipts will help us match your purchase to the merchant's offer to ensure you earn the correct amount of points and send us an itemized copy of your receipts by attaching them as PDFs to the help desk ticket.