Aaron Jong Seludo

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Recent activity by Aaron Jong Seludo Recent activity Votes
  • I'm having trouble placing my order with ONECart. Can you assist?

    The following are common causes of troublesome orders: The billing address you enter into ONECart does not match the billing address you have registered with your bank. Please make sure these 2 ad...

  • How do I add items to ONECart?

    Look out for the green "Add to Cart" buttons around the site. Clicking on the green button will add an item to your cart. You can always remove the item if you change your mind at a later date.

  • Can my Billing/Delivery Address be different?

    Your billing address must be registered in your name, and must match that to which your bank card is also registered or your payment will not be authorised by your bank. You can select a different ...

  • I've forgotten my 3D Secure password - what do I do?

    Your password is solely between you and your bank however, so unfortunately we cannot offer assistance with completing your order if you've forgotten or incorrectly entered your Secure Password. Ha...

  • What is 3D Secure?

    Perks at Work has introduced 3D secure to the Checkout process. 3D secure gives you extra protection because correctly entering your security code during a purchase confirms that you are the author...

  • Can I register a non-UK card as a method of payment?

    We are only able to accept UK card and bank details for payment via the site. We can accept Visa Debit or Visa Mastercard as your method of payment (please note that Delta, Maestro, Electron are no...

  • How many bank cards can I register on Perks at Work?

    You can register a maximum of two bank cards to your account. These cards must be registered in your name and must correspond to the billing address registered to your account.

  • How Your Friends and Family Can Join

    If your family members or friends are interested in accessing our platform, they can easily create an unbranded account for free. To do this, they simply need to click on the "Sign up for free" but...

  • What is ONECart?

    (Multiple Retailers; One Cart) ONECart allows you to make purchases from multiple retailers, all at the same time, directly from Perks at Work. The orders you place at checkout are sent directly to...

  • My checkout has been disabled

    As a security measure, your checkout was disabled by our automated security system. Please be rest assured that you have not been charged for any failed orders and no payment was taken. To unlock y...