Aaron Jong Seludo

The following are common causes of troublesome orders: The billing address you enter into ONECart does not match the billing address you have registered with your bank. Please make sure these two ...

If your ONECart order failed and was over £800, but you were still charged, this may be what is called a shadow transaction. We have not taken these funds and they are being held by your bank. Due ...

If you encounter an error message after clicking "Shop Now" that prevents you from reaching the retailer's website, please follow these steps: Using Company/Work Network If you are accessing Perks ...

If you encounter a discount code that is not working, please check first for any restrictions or steps on how to use the discount code on the offer page. If you have done this and still encounter t...

Do you have a favorite store or service that you think should be featured on our platform? Now's your chance to make it happen! We're excited to announce our new initiative where you can nominate y...

If your ONECart order failed and was under £800, but you were still charged, this may have been caused by a system time-out error. A refund will be processed and the funds should reach your account...

It is possible that you may be able to extend the voucher, this will likely be subject to an extension fee. Please contact Buy A Gift for more information.

Please allow up to 2 hours to receive your voucher, if you have still not received your voucher after this time then please contact us.

Most vouchers expire in 10 months however some may be sooner so please check the individual voucher before you purchase.

All experiences are valid for a refund up to 60 days after the voucher has been purchased. We deal with the refund for the voucher only, refunds after the voucher has been redeemed are at the discr...