Why is it telling me I am not eligible?

Many of the employers who partner with Perks at Work regularly upload eligibility files to our database so that it is easier for our website to verify employment upon registration. These files may include information such as your first and last name, your email address, your work zip code, and your employee ID. Once you are added to our database, you will receive an email with registration instructions.

What if I am a new hire?

If you are new to your company, please note that it may take up to 45 days to upload your information into Perks at Work. If your company uploads an eligibility file including an email address, you will receive a registration email as soon as your information is added to our system. If not, contact us by clicking here.

Why can't it find my account?

If you have already attempted to locate your account unsuccessfully, it is possible that your information is not uploaded to an eligibility file. Please check with your HR Department to find out what information they load in advance, and/or to make sure that you will be uploaded in the next file they send to us!